Last updated: January 2026
Kristenborg Fitness (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Maltese law.
By using this website, booking a session, or submitting your information through our forms, you agree to the practices described in this policy.
1. Who We Are (Data Controller)
Business Name: Kristenborg Fitness
Owner: Kristen Borg
Location: St. Julian’s, Malta
Email: Borg.Kristen@gmail.com
Phone: +356 9939 8708
Website: https://kristenborgfitness.com
Kristenborg Fitness is the data controller responsible for your personal data.
2. Personal Data We Collect
We may collect and process the following personal data:
a) Information You Provide Directly
When you:
- Book a session
- Contact us via email or phone
- Submit a form (via Jotform)
We may collect:
- Full name
- Email address
- Phone number
- Fitness-related information you voluntarily provide (e.g. pregnancy status, training goals)
- Any message or enquiry content
b) Automatically Collected Data
When you browse our website:
- IP address
- Browser type and version
- Pages visited
- Date and time of visit
This data is collected through cookies and analytics tools to improve website performance.
3. How We Use Your Data
We process your personal data only when we have a lawful basis to do so. Your data may be used to:
- Respond to enquiries and booking requests
- Provide personal training, pre/post-natal fitness services
- Manage client relationships and communication
- Improve our website and services
- Comply with legal or regulatory obligations
We do not sell or rent your personal data to third parties.
4. Lawful Basis for Processing (GDPR)
We process your data under one or more of the following lawful bases:
- Consent – when you submit forms or contact us
- Contractual necessity – to provide booked services
- Legitimate interest – to operate and improve our business
- Legal obligation – where required by law
You may withdraw consent at any time.
5. Use of Jotform (Forms & Bookings)
We use Jotform to collect information submitted through our website forms.
Jotform acts as a data processor and complies with GDPR requirements. Data submitted through Jotform may be stored on secure servers located within or outside the EU, with appropriate safeguards in place.
Jotform Privacy Policy:
https://www.jotform.com/privacy/
6. Cookies & Analytics
Our website may use cookies and third-party analytics tools (such as Google Analytics) to:
- Understand website usage
- Improve functionality and user experience
You can control or disable cookies through your browser settings.
7. Data Retention
We retain personal data only for as long as necessary:
- Client and enquiry data: for the duration of the client relationship and a reasonable period afterward
- Legal or accounting data: as required by law
When no longer needed, data is securely deleted.
8. Data Sharing & Third Parties
Your data may be shared only with trusted third parties when necessary, including:
- Website hosting providers
- Booking and form services (e.g. Jotform)
- Legal or regulatory authorities (if required by law)
All third parties are required to handle your data securely and in compliance with GDPR.
9. Data Security
We take appropriate technical and organizational measures to protect your personal data against:
- Unauthorized access
- Loss or misuse
- Disclosure or alteration
However, no internet transmission is completely secure, and we cannot guarantee absolute security.
10. Your GDPR Rights
Under GDPR, you have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data (“right to be forgotten”)
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
- Lodge a complaint with the Office of the Information and Data Protection Commissioner (IDPC), Malta
To exercise your rights, contact:
📧 Borg.Kristen@gmail.com
11. Third-Party Links
Our website may contain links to external websites (e.g. Instagram). We are not responsible for the privacy practices of third-party sites.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
13. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Kristen Borg
📧 Borg.Kristen@gmail.com
📞 +356 9939 8708
📍 St. Julian’s, Malta